> For the complete documentation index, see [llms.txt](https://guide.fariaedu.com/schoolsbuddy-implementation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.fariaedu.com/schoolsbuddy-implementation/post-implementaion/support-and-resources.md).

# Support & Resources

SchoolsBuddy boasts a dedicated and highly knowledgeable support team. All SchoolsBuddy schools enjoy unlimited, high-quality assistance, which includes phone and email support, access to a comprehensive online support center, complimentary professional development webinars, and online training sessions.

Our email support is available 24 hrs Monday through Friday. Dedicated weekend staff to help with any questions: <help@schoolsbuddy.com> or submit a Support Request within SchoolsBuddy directly:

![2021-12-22\_15-33-13.png](https://help.schoolsbuddy.com/hc/article_attachments/4418076916621)

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Online training can be booked below with one of our support team members with instant confirmation:

{% embed url="<https://www.schoolsbuddy.com/schedule-training>" %}

Additionally, we provide the following resources to help support our schools through self-service or professional development.

| <p>  <img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdc38EGA4Q_BMZqxYwKRg2jO1YRxt74cYLOGBN0Z58oZqT3g4Q64_4qy2nNgR-TY9CBim2Js3IBhexKuoz43RrmokH8Ki8lfz5EH01YtTJpK5usbVw_gJaFFxd9g4AjCtDDSkWeSrjz4aZbRTQOYxb6Rgc?key=5PTsLnCdvL2_8H4oq4MKkQ" alt="" data-size="line"></p><p>  Help Centre</p> | <p><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXewO62Oh-AkFx6E76wVE0RCOvs8JDRiY7Y3H7-vF6M76eoJhsVhLfbkll0xN9gVB3c3R-kwSmYu4s31CprnnNyEoyJ98tSro5TAauZRAFPa4-BsstGN_JRoB1CxDN5kuhRIUJxgXQItGb1TkvMlNvihZJpF?key=5PTsLnCdvL2_8H4oq4MKkQ" alt="" data-size="line"></p><p>       Telephone</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        | <p><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdeqJsUOJTBPj-DOdmov-kn4WHBcF1YMliFH5-XkzS3H7LNtnJwkQEfonHKGYK9OmfJ9tUp2x0cd8AaErV4eAa8oAvcKiv7dCkAZsVHSNbKj_Q6Qwjl705Mi8NMFeFSxejmwHsUWjbL8tYsn3vaiQuM4do?key=5PTsLnCdvL2_8H4oq4MKkQ" alt="" data-size="line"></p><p>            Email</p> | <p><img src="/files/xUGD4zlxVwgFK172MACd" alt="" data-size="line"></p><p>Events & Webinars</p>                                                                                                                                                                                                                                                                                   |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <p>In-product Quick Search<br>Tutorials & FAQs<br></p><p><a href="https://help.schoolsbuddy.com/hc/en-gb">SchoolsBuddy Help Centre</a></p>                                                                                                                                                             | <p>Available 24 hrs Monday<br>through Friday<br></p><p><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfr9xopQYjMgBSfbSPuZWGA41nXrQ8b_q2oSsmyDsFwwaTz5NoYNbgHgpZrC3iwJpGP62_TOeFBCR4bnXkROPdrG83bDpAYMWkxgbycQ58_8ADNJM2wFIa-F6N3JtxSSUwxmtfgcUuvrmMXQTuGsPWnVp6r?key=5PTsLnCdvL2_8H4oq4MKkQ" alt="US Flag"> +1 866 297 7022</p><p><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeFwvssIkwGJFvtx8E89IEImyAYcd1GNR7gXLuc2ckKE_32zM7T7yuEwyKYvSG7rnPptCbuux9wXM6SbqCaIFFdkF4VV1TCvJKHZyGXdUKckyXBcUqBkR4ykCOmSzZQNuxlJ8fHm-2lNQt7DV749TUe-3M?key=5PTsLnCdvL2_8H4oq4MKkQ" alt="UK Flag"> +44 208 133 7489</p><p><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXd7AzsepyER8AVzfTXJlop-5BIN63AJIA548ypNhftaUWb7OUuMxP-sQlgoQIf1CQFuu2frVc__CkSbm_Smhs1RIlw37WCasPMpRdk_TY4YD8eOfvQWwY_waCu5bfE5YvjZaMJtRhXZYquiwXhDPWb3nobN?key=5PTsLnCdvL2_8H4oq4MKkQ" alt="HK Flag"> +852 8175 8152</p><p><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcEffEW7VKzcyCarhMVAuOy1iwVL9oacRNXrScTOm_qmrVk4vZyxm5MfmUFs_Vu_BV_TvnJ78cHq-jpHHVL7i34EAxXv9nWdU-2hnjT4ggf1qy6wRYr58OiGWek5VjKbS7IVqwJPH61nzwxYAkNs3Y6qpwy?key=5PTsLnCdvL2_8H4oq4MKkQ" alt="AU Flag"> +61 2 8006 2335</p> | <p>Available 24 hrs Monday through Friday. Dedicated weekend staff to help with any aquestions. <br></p><p><support@schoolsbuddy.com></p>                                                                                                                                                                | You are also able to register for live webinars [here](https://events.faria.org/?product=schoolsbuddy), and view recordings of past webinars on-demand [here](https://events.faria.org/on-demand-webinars?product=schoolsbuddy&__hstc=236095966.db5453a3b2749046b86c5c0f33b9d18c.1733925657064.1733937736671.1734608132463.3&__hssc=236095966.1.1734608132463&__hsfp=3343512732) |
| <p><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe0KsgQbeiq18czZSgIowl1F8UCuB7L7oUJ9-ssKiqgWpaFaDjFYz_Mz3NsWBDhEZqBoEl17cJV2idS9ft2zwiJRxQkziNutT0obbQaGTCY66537YUDMX0SHXRt_rr0p30fOJvhC8dELUxIL9g1XeB61j1p?key=5PTsLnCdvL2_8H4oq4MKkQ" alt="" data-size="line"><br>Online Training</p>   | <p><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcRqUFSdhbMo7cwHVW4bbngtotz85UGUZoXy13C3GYwByjknBzrjQPgszLt21-JLTPWtKsVxBGQboOW_oX7aVnOGK23h2-LzL6Hop-eN_qG58n9T_gS7baplspL64SPI9hZxD6KzGWFXnDxmqzTujPB1KRe?key=5PTsLnCdvL2_8H4oq4MKkQ" alt="" data-size="line"><br>Blog</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       | <p><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXf7vNJncZwIa89TolSertwAPwSLiE1Rb9jNP1vahXvWpZ4fxcW5K4aheYvb1kffFryDDGYZnvVEigLTIbcsNHC7XL2I5kJKteaICZ1OEPMVRbOoz1XSK23TsnzezFrqBJ_CzWoNq0WZbgMF-5StairwYlM?key=5PTsLnCdvL2_8H4oq4MKkQ" alt="" data-size="line"></p><p>Resource Library</p>  | <p><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe_nylvXXZi1X2acsCr1KaS-827oX089jxkkYS6pDWVWhEaOGK-SC-bdj5fj1PEa4ECUTc1AJoQJtAxqhscdtucRGrKdnwz45Ral-5E0T_9dYxYtvE99u9G8ZMpwn_ms3Hcq98__S5xziFsSLzvu-3lU79u?key=5PTsLnCdvL2_8H4oq4MKkQ" alt="" data-size="line"></p><p>Onsite Training</p>                                                                          |
| <p>Online training  can be booked with one of our support team members <br></p><p><a href="https://www.schoolsbuddy.com/schedule-training">Schedule Online Training </a> </p>                                                                                                                          | <p>Keep up-to-date with all of our events, partner and integration as well as product updates. <br></p><p><a href="https://www.schoolsbuddy.com/blog">View Blog</a> </p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        | <p>Free guides, e-books, and other resources that help with teaching and learning, coordination, and the usage of our systems.<br></p><p><a href="https://www.schoolsbuddy.com/resource-library">Resource Library</a></p>                                                                                | <p>Paid onsite training for schools that wish to compress training time or prefer onsite support – available during working hours, Monday through Friday.<br></p><p><a href="https://docs.google.com/forms/d/e/1FAIpQLSflpAJNg5qKZn3iprKXgl-TjxSX6zSXcH52NNAxTn0yn5DwNw/viewform">Support Services</a></p>                                                                       |