♥️Support & Resources

ManageBac+ boasts a dedicated and highly knowledgeable support team. All ManageBac+ schools enjoy unlimited, high-quality assistance, which includes phone and email support, access to a comprehensive online support center, complimentary professional development webinars, and online training sessions.

Our email support is available 24 hrs Monday through Friday. Dedicated weekend staff to help with any questions: [email protected] or submit a Support Request within ManageBac+ directly:

Online training can be booked below with one of our support team members with instant confirmation:

Schedule a Demo - ManageBac+www.managebac.com

Resources for engaging your school community

School Communication

• Sending Messages & Announcements to your School Community

• Enabling 1-1 Direct Messaging via the Chat module

• Managing the Parents Association

Onboarding Users

Student & Parent View

Behaviour & Learning

• Adding Behaviour Notes & Sharing with Parents

• Getting Started with Behavior Management QuickStart Guide

• Adding Portfolio Coursework, Learning Goals & Reflections

• Portfolio Permissions & Options

• Behavior Settings & Options

IB Core

Attendance

Reports

Support & Training Services

Additionally, we provide the following resources to help support our schools through self-service or professional development.

Help Centre	Telephone	Email	How-To Video
In-product Quick Search Tutorials & FAQs ManageBac+ Help Centre	Available 24 hrs Monday through Friday [phone] [phone] [phone] [phone] + 400 009 9225	Available 24 hrs Monday through Friday. Dedicated weekend staff to help with any questions. Email here.	Video guides by topic & user type How to Video Gallery
Resource Library	Webinars	Schools Technology	Online Training
Free guides, e-books, and other resources that help with teaching and learning, coordination, and the usage of our systems: ManageBac+ Resource Library	You are also able to register for live webinars here, and view recordings of past webinars on-demand here.	You can find resources for school tech directors and IT teams here.	Online training can be booked with one of our support team members: Schedule Online Training
Certification	Training Academy	Blog	Onsite Training
Our certification programmes provide a clear development pathway for ManageBac educators and administrators – offering opportunities to acquire new skills, showcase expertise, and join a thriving international community. View Certification Courses	The Training Academy offers the opportunity to develop & evidence key practical skills, share insights & experiences with peers, plus embark on our Ambassador Programme! View Training Academy	Keep up-to-date with all of our events, partner and integration as well as product updates. View Blog	Onsite training can be booked with the link to "Book Onsite Training" via the below linked ManageBac+ Support page. Support Services