Ongoing Support and Guidance
As new Atlas schools/districts transition out of implementation, they will be fully supported by their Account Manager and the Support team. All technical related questions or issues can be sent to [email protected]. Additionally, you will hear from your Account Manager by email with Atlas updates, resources, and event information on a regular basis. Quarterly meetings are also encouraged to support your ongoing curriculum work in Atlas.
Premium Support is an add on service that provides the following: yearly site review, dashboard consultation, 3 trainings annually, adding new or editing existing unit templates, and other system configurations.