5️⃣Go Live & Graduation
Once you have done account review and testing, you should be in good shape to go live and start receiving applications!
For further guidance, please refer to the tutorial provided below:
Once all the implementation trainings and set up tasks have been completed, you are ready to graduate from implementation!
Don't worry though as our support doesn't end here. We recommend that you:
Your School Experience Manager (SEM)
Your SEM is going to be your main point of contact long-term, their focus is in understanding your goals and priorities and making sure all of the tools and services you use are meeting or exceeding expectations. The SEM coordinates with our broader team, so you may sometimes work with someone from support, professional development, or even product, but it is the SEM who will make sure the right people are there to serve your needs! You will be introduced to your SEM during your final review call or via email if schedules conflict.
Our Global Support Team - at your service!
All schools receive unlimited complimentary phone & email support post implementation. Please refer to the page below for detailed information:
❤️SupportLast updated