Topic 1 - System fundamentals

Topic 1 - System fundamentals

1.1 Systems in organisations

Planning and system installation

• 1.1.1 Identify the context for which a new system is planned.

• 1.1.2 Describe the need for change management.

• 1.1.3 Outline compatibility issues resulting from situations including legacy systems or business mergers.

• 1.1.4 Compare the implementation of systems using a client’s hardware with hosting systems remotely.

• 1.1.5 Evaluate alternative installation processes.

• 1.1.6 Discuss problems that may arise as a part of data migration.

• 1.1.7 Suggest various types of testing.

User focus

• 1.1.8 Describe the importance of user documentation.

• 1.1.9 Evaluate different methods of providing user documentation.

• 1.1.10 Evaluate different methods of delivering user training.

System backup

• 1.1.11 Identify a range of causes of data loss.

• 1.1.12 Outline the consequences of data loss in a specified situation.

• 1.1.13 Describe a range of methods that can be used to prevent data loss.

Software deployment

• 1.1.14 Describe strategies for managing releases and updates.

1.2 System design basics

Components of a computer system

• 1.2.1 Define the terms: hardware, software, peripheral, network, human resources.

• 1.2.2 Describe the roles that a computer can take in a networked world.

• 1.2.3 Discuss the social and ethical issues associated with a networked world.

System design and analysis

• 1.2.4 Identify the relevant stakeholders when planning a new system.

• 1.2.5 Describe methods of obtaining requirements from stakeholders.

• 1.2.6 Describe appropriate techniques for gathering the information needed to arrive at a workable solution.

• 1.2.7 Construct suitable representations to illustrate system requirements.

• 1.2.8 Describe the purpose of prototypes to demonstrate the proposed system to the client.

• 1.2.9 Discuss the importance of iteration during the design process.

• 1.2.10 Explain the possible consequences of failing to involve the end-user in the design process.

• 1.2.11 Discuss the social and ethical issues associated with the introduction of new IT systems.

Human interaction with the system

• 1.2.12 Define the term usability.

• 1.2.13 Identify a range of usability problems with commonly used digital devices

• 1.2.14 Identify methods that can be used to improve the accessibility of systems.

• 1.2.15 Identify a range of usability problems that can occur in a system.

• 1.2.16 Discuss the moral, ethical, social, economic and environmental implications of the interaction between humans and machines.